Shipping Policy

At FineCompress we want to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers around the world every day and can offer you the highest level of responsiveness.

HOW LONG DOES THE DELIVERY TAKE?

The time period for deliveries consists of two periods:

1) Processing time (1-2 working days):

order confirmation, adjustment, quality inspection, packaging.

2) Delivery time (depending on the country approx. 8-12 working days):

The duration from our international shipping center to the delivery location Once the item has been picked up from the warehouse, it will take

8-12 working days* to be delivered to the destination in: - USA / CAD / AUS / UK / NZ and Europe.

*All shipping times exclude delays due to customs and duties.

There may be delays during peak seasons such as New-Year / New-Me Promotions, Black Friday or Valentine's Day.

Do you ship worldwide & how much does shipping cost?

SHIPPING IS FREE WORLDWIDE

Please note that once an order has been placed, it cannot be changed or canceled as packaging and processing of your order begins immediately upon receipt of the order.

Where can I find my tracking number?

Once the order is shipped, please allow 24-48 hours for the tracking number to be fully updated on the post office system. Please note that your order is actually on the way and there is no delay of the package rather than the tracking number status. After that period, you can track your order at your country’s post website or cliking here: https://finecompress.com/apps/parcelpanel

Wrong adress:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us at info@finecompress.com immediately if you believe you have provided a wrong shipping address.

Lost or stolen package:

We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier. If you have any further questions on how to do this, please reach out to our customer support team.